Terms & Conditions

PLEASE READ OUR TERMS AND CONDITIONS PRIOR TO USING THIS WEB SITE

Information and products offered to you on this site are subject to your acceptance of and compliance with the Terms and Conditions presented herein. By using the information and/or products presented on this site you agree to be bound by these Terms and Conditions. We reserve the right to revise and modify the Terms and Conditions without further notice. We may, from time to time, reexamine our policies and therefore encourage you to review our Terms and Conditions whenever you visit this site.

INFORMATION AND CONTENT

We have taken every reasonable measure to provide current and accurate information on this site. However, this site in no way intends to diagnose your pet’s health condition or is to be considered as offering medical advice. Any information and/or advice you derive from this web site should not be used to substitute your veterinarian’s advice. Your discretion regarding your pet’s health is of utmost importance and your pet must see a veterinary doctor on a regular basis. If at any time you suspect your animal is ill or injured you must contact your veterinarian immediately. My Buddy International Inc., assumes no responsibility for how the material provided on this site is used. The products offered on this site are not intended to diagnose, cure, prevent or treat disease. Statements made on this site have not been evaluated by the FDA. Benefits of certain ingredients along with medical information changes rapidly, therefore, some information may not be up to date. Furthermore, the information contained on this site does not cover all possible benefits, uses, side effects or interaction of these products with others.

COPYRIGHT AND TRADEMARKS

Stain-B-Gone is a trademark of My Buddy International Inc., and any use of our trademark, logos, photos or written material is strictly forbidden. Text, graphics, logo images, information, and any other material on this site are protected by Canadian, U.S. and International copyright laws, and are strictly prohibited, unless written consent from My Buddy International Inc. is granted.

USE OF CONTENT

The content of this site, including any portions of this site may not be duplicated, copied, reproduced, sold or exploited for any commercial purpose. My Buddy International reserves the right to terminate accounts without notice or limitations and prosecute, should the Corporate executives believe that the user violated their rights, the law, this agreement or has harmed the interests of My Buddy International Inc. Should our Use of Content agreement be violated, My Buddy International reserves the right to prosecute for all damages including but not limited to attorneys fees and court costs.

USER SUBMISSIONS

Any suggestions, recommendations, photos, questions, success stories, grooming tips, animal health tips, or any other material submitted to us will become the nonexclusive property of My Buddy International Inc. The transmission will be a fully sub-licensable right to fully exploit and use, for any purpose of the information, throughout the world or any media without any payment to you.

GENERAL DISCLAIMER

We make no representation or warranties of any kind, expressed or implied as to the information and content of this site, including materials, and products. We make no warranties, expressed or implied of merchantability and fitness for a particular purpose and non infringement. Furthermore, My Buddy International Inc. has made every effort to provide accurate information, however, does not warrant the accuracy or completeness of the information, text, or links contained on this site.

LIMITATION OF LIABILITY

My Buddy International Inc., its affiliates, suppliers, resellers, breeders and veterinarians associated with this site, will not be liable under any theory of law, for any direct, indirect, incidental, punitive and/or consequential damages incurred due to the use of any product or written material on this site. Furthermore, should you violate the Terms and Conditions of this site, or cause damage to the reputation of this site’s contents or products or the Corporation, you will be held liable without limitation including reasonable attorneys’ fees and costs.

price disclaimer:

Prices are subject to change without notice. However, they will never apply retroactively.

SHIPPING

Most credit and debit card orders are shipped between 2-7 days. Shipping & handling charges are pre set and are automatically calculated by weight of the product. We use the postal services for most of our shipments; you may choose between Normal (3-5 business days), Priority (2-3 days average), or Express Mail (1-2 business days).

We are not responsible or liable for any problems that may result at your local customs office. If customs assesses duties on your shipment, those are your responsibility, and must be paid by you. No refunds will be given for items that are seized at your local customs office. We will not be held liable for any customs duties or taxes arising from your local customs office, nor any other fees local carriers in your country may charge.

It is your responsibility to check your country’s customs and import policies.

Your orders will be waved from a signature unless otherwise instructed by you.

RETURN POLICY

All returns must be made within 15 days from purchase date and will not be accepted without our authorization. Products must be in original condition, sealed and unused. All returns must be prepaid and a restocking fee of 15% will be deducted from the refund. Returns due to customer error will result in a 25% restocking fee.

Online Privacy Policy

We at My Buddy International Inc. (My Buddy), value our customers’ and online visitors’ privacy. We adhere to a strict professional code of ethical conduct in handling of your personal information. Therefore, we have set the highest standards to protect all personally identifiable information we collect online, and would like to increase your confidence in our company and our web site by sharing our privacy policy with you.

This Privacy Policy pertains to this web site only. Should you use our site to link to other web sites, please read carefully their privacy policies.


Any information that is automatically collected, like browser types, access times of visitors and referring Webster do not collect any personally identifiable information. This information is strictly to help us provide better service to our clients and provide our clients and visitors with information they may be most interested in.

Personally identifiable information such as, but not limited to, home addresses, email address, and phone numbers are collected only on our visitors’ voluntary basis. This information is not required nor requested from our visitors to access our site. We require personally identifiable information to facilitate your requests. We will use your email to notify you of your order, payment, or shipping status. We may send you a notice to inform you of any promotions or special offers we may have. Should it be your desire, for whatever reason, not to receive any notices from us you can email us at optout@mybuddyinc.com or click on the opt out link at the bottom of our email

We ask for credit card information only when you request to purchase one of our products.

My Buddy may share information should we be required to do so by law, a government agency for a lawful investigation of fraud, to prevent fraud or investigate an unauthorized transaction. We reserve the right to share information as needed to satisfy any law, regulation or legal request, to conduct investigations of consumer complaints or possible breaches of law, to protect our site, our property, or the safety or rights of any visitor or third party, to fulfill your requests, or in connection with the sale of our business without notice